Platinum Series® products are warranted to the original purchaser against defects in materials and workmanship for a period of one (1) year from the original date of purchase. If a product is determined to be defective during the warranty period under normal use and care, the product will be replaced at no charge with the same or a comparable product, subject to availability, or a refund, at warrantor’s discretion. Defective product return may be required. This limited warranty does not cover damage resulting from misuse, abuse, improper care or storage, normal wear and tear, accidents, alterations, or use other than as intended or designed.
Proof of purchase may be required to obtain warranty service. This warranty applies only to the original purchaser and is not transferable. To submit a warranty claim, please contact Think Clean customer service at 1 Research Drive, Suite 315C, Westborough, MA 01581, Tel: 833-472-8886, Email: support@thinkclean.com, and provide any proof of purchase, a description of the issue, and photographs of the product if requested. This limited warranty gives you specific legal rights, and you may also have other rights that vary from state to state.